Product Questions

  • Broken Seals

    Most of our products have both an inner and outer seal that are done at the same facility.  As long as one of the seals is intact and the bottle wasn't punctured it is safe to use.  If you don't feel comfortable with the current bottle just say the word and we'll have a replacement shipped out.  ...
  • Can I open my capsules to take them?

    Most of our products come in vegetable capsule shells that can easily be pulled apart to pour into water or food.  For example, many of us at our office like to break the ultimate probiotic open and add them to a shake for our kids in the morning.  You could easily add this to other foods.  We ac...
  • Do I need to refrigerate my probiotics?

    We are happy to tell you that our probiotics do not need to be refrigerated.  They are fine in extreme conditions and are heat stable up to 170* F and freezing temperatures will not affect them. You can easily store these at room temperature and they're ideal for traveling.  All our other product...
  • Herxheimer Reaction - Feeling Worse before feeling better

    The Herxheimer Reaction is a short-term (from days to a few weeks) detoxification reaction in the body. As the body detoxifies, it is not uncommon to experience flu-like symptoms including headache, joint and muscle pain, body aches, sore throat, general malaise, sweating, chills, nausea or other...
  • Pregnant and Nursing

    Our products are fine to take while pregnant or nursing, but we always recommend that you consult with your healthcare provider before starting any new supplements.  For example; Our probiotics are excellent to take during pregnancy and while breastfeeding to improve your gut health along with th...
  • Shelf Life

    Most of our products have a 2 year shelf life, with many that can last much longer than that.  The expiration date will be clearly marked on the bottom of the bottle next to the Lot number of the production run.  If you have any questions about a specific product please reach out to us directly!